Auto-drafts — replies written for you

WonderMail can have a reply waiting, in your own writing style, on email that needs an answer. Nothing is ever sent for you.

Settings > AI Assistant > Auto-draft turns on AI-written drafts. It is off until you switch it on, and it has two separate switches: Auto-reply drafts (a reply waiting on mail that needs an answer) and Auto-follow-up drafts (a nudge on something you sent). Nothing is ever sent automatically. Personalization holds standing instructions such as never schedule before 10am, and Knowledge holds facts and links the drafts may quote. My other addresses lists addresses that forward to you, such as info@yourdomain.com, one per line: auto-reply drafts treat email sent to them as sent to you. Only list addresses you personally answer.

When Auto-draft is on, a reply is written for you in the background on email that needs an answer, or on any reply from a real person in a conversation you took part in (then the first option is a short thank-you), so it is already waiting when you press R. Nothing is ever sent for you, and a draft you have not touched is never stored in your Drafts box. The moment you type in it, it becomes your own draft and is never rewritten. Right-click an email you have already replied to and choose "Draft this" to ask for one by hand. The greeting uses the first name of the person who wrote, ignoring professional credentials such as CPA or CA; when the email comes from a team or company name such as a helpdesk, the name they signed with is used instead; if the writer signs with a short form of their first name, such as Chris for Christopher, that short name is used; and if no real name is written in the email the draft opens with "Hi there,". The greeting word follows your habit: if the last email you sent that person opened with Hey, Hello or another greeting, drafts use the same word (for example "Hey Steve,"); otherwise they use Hi.

Forward never shows reply drafts. Instead, once you enter the first To address, a short suggested note to that person appears (for example "Hi Ryan, FYI, see below..."). The name comes from that person's own emails, or from a plain address such as ryan@; otherwise it opens with "Hi there,". The greeting word follows your habit: if the last email you sent that person opened with Hey, Hello or another greeting, drafts use the same word (for example "Hey Steve,"); otherwise they use Hi. Regenerate writes a new one, Not right clears it, and typing makes it yours.

Above an AI draft, "Choose a reply" introduces four named buttons offering four ways to answer — saying yes, politely declining, asking a question first, or replying later. One click swaps the draft to that reply. "Regenerate" writes a fresh set if none fit. On the next row, "Lean yes" and "Lean no" are optional: picking one of the four replies is enough on its own, and you use Lean only when you want the whole set rewritten towards accepting or declining. They never commit you to a price, time or agreement. Any [DATE] or [TIME] stand-in appears on that row as a quick picker, or you can delete it with the small x. The time picker opens with 12:00 pm centered in the visible list. If a draft signs off, it uses the first name from the signature WonderMail picks for that reply (for example "John @ MLN" signs as John). With Auto-follow-up drafts on, a nudge is also written about an hour before a follow-up reminder is due on email nobody has answered.

Auto-drafts learn: press “Not right” above a written draft and say what was wrong. Your note is remembered for that person alone or, when it is a general preference, for everyone; the AI ignores a general preference where it would be inappropriate. Settings → AI Assistant can read your own sent mail to learn how you write, and clear everything your feedback taught us.

Settings → AI Assistant lists everything your draft feedback has taught us, marked for one person or for everyone, and each note can be forgotten on its own. A follow-up nudge written for you appears in the reply box the same way a reply draft does, with the same controls.

Pro Tip: the four answers start being written about half a second after you open an email that needs a reply, so they are usually already waiting the moment you press R.

If you start typing before the suggested reply is ready, it is added below your last line and highlighted. Keep it, edit it, or press Delete to remove it.

When a suggested reply appears, all of it is highlighted, so just start typing to replace it. Press Tab instead to keep it and open a new empty line above the closing (for example above "Cheers, Robert"), ready for you to add your own words.